Shipping policy
Shipping Policy
Thank you for shopping with FindWithOro. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.
Order Processing
All orders are processed within 1–5 business days after payment has been received and verified. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.
Shipping Times
Estimated delivery times are:
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United States: 7–15 business days
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Canada: 7–20 business days
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United Kingdom: 7–15 business days
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Australia: 7–20 business days
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International Orders: 10–25 business days
Please note that shipping times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow 2–5 business days for tracking information to become active.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available from time to time.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately. We cannot guarantee address changes once an order has been processed.
Lost or Delayed Packages
While we work closely with our shipping partners, FindWithOro is not responsible for delays caused by shipping carriers, customs, weather conditions, or other unforeseen circumstances.
If your package appears delayed or lost, please contact our support team and we will do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review your request and work toward a satisfactory resolution.
Contact Us
If you have any questions regarding your order or shipping status, please feel free to contact us.
Email: support@findwithoro.com
We appreciate your business and thank you for choosing FindWithOro.